Terms and Conditions

1. Service Description

Define what constitutes a one-way taxi service.
Specify the areas or regions covered under this service.

2. Booking and Reservation

Explain the booking process (online, phone, app, etc.).
Outline the required information for booking (pickup/drop-off location, time, etc.).
Mention any advance booking requirements.

3. Fare Calculation

Clarify the fare structure (flat rate, distance-based, etc.).
Specify any additional charges (tolls, taxes, surcharges, etc.).
Explain how the fare is calculated for additional stops or changes in the route.

4. Payment

Detail the accepted payment methods (cash, credit card, online payment, etc.).
Mention if a deposit or pre-payment is required.
Explain the cancellation policy and any associated charges.

5. Vehicle and Driver

Describe the type and condition of vehicles provided.
Ensure the driver's qualifications and professionalism.
Mention any specific requirements for luggage or special accommodations.

6. Refunds and Complaints

Detail the process for handling complaints and grievances.
Explain the conditions under which refunds are provided.